Today is 211 Day across North America! 211 Day is a public awareness initiative that helps guide people through the complex network of human services by phone, online, and in some areas, by text. The 211 network reaches more than 26 million Canadians, providing an important gateway to community, social, non-clinical health, and related government services.

211 is a three-digit number that helps Canadians navigate the complex network of human services quickly and easily, 24 hours a day, in more than 150 languages. Visit to see what 211 service is available in your area.

This is also a timely reminder of the Winter Weather Response Plan. This plan includes information and resources for preventing and responding to cold weather illness and injury and the different responses and opportunities for Winnipeggers to support folks during the coldest days and nights. If you see anyone needing care outside, please call our community outreach team at 204-232-5217 or 211. We can provide immediate services and items like food, water, shelter, warmth and wellness checks!

211 connects people to critical community and social services, including:

  • Multi-lingual and ethnocultural Mental Health Supports such as helplines, counseling and support groups
  • Essential needs like Food, Health and Housing
  • Support for Youth, Seniors, Persons with Disabilities, LGBTQ+, Indigenous, Black and Newcomer communities

211 is free, confidential and available 24/7 (even on holidays) in 150+ languages and can be accessed through multiple channels:

211 Central serves the Central Ontario Regions of Toronto, Peel, York and Durham. 211 Central continues to respond to the urgent needs of our Toronto, Peel, York and Durham Region communities created by the pandemic. Click here to learn more about these needs and the impact of COVID-19.

Join us in Celebrating National 211 Day!

Please help us celebrate 211 Day this year by spreading the message about 211 in your communities. Included below are shareables that can be used on February 11 and beyond:

  1. Download and print the 211 Day colouring sheet and post your own colourful 211 logo creation on social media using #211DayCanada or  in your front window to inform your neighbours about 211.
  2. To celebrate 211 Day, the buildings, monuments, and landmarks listed below will be participating from Central Ontario in our nationwide United Glow by illuminating their facades in 211 colours (red and white). Be sure to keep an eye out if you live near one of the landmarks listed below.

    Toronto – CN Tower
    Toronto – 3D Toronto Sign
    Mississauga – Civic Centre Clock Tower
    Newmarket – Riverwalk Commons and Fred A. Lundy bridge

  3. Download our 211 Day Toolkit! We’ve crafted plug and play social media graphics with captions that can be used on February 11 to promote 211 Day and the 211 service. Remember to use #211DayCanada in your posts and tag @211Central on TwitterFacebookInstagramLinkedIn and TikTok! 211 Day key messaging for newsletters and websites can also be found in the 211 Day Toolkit.

Thank you for championing 211! We look forward to celebrating with you on February 11!

211 Day Questions / Media Inquiries:
For questions or media inquiries about 211 Day, please contact Salman Allidina at

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